FAQs
Frequently Asked Questions
Browse our FAQs for quick guidance and support.”
About Branchout Wellness
What is Branchout Wellness?
Branchout Wellness is a telehealth platform that connects patients with licensed doctors for natural health solutions. We make the process simple, safe, and accessible while ensuring compliance with Australian regulations.
How does Branchout Wellness work?
We provide a streamlined process: book an appointment online, speak with a licensed doctor by video meeting or phone call, and, if approved, receive your prescription through a partnered pharmacy. Ongoing support and follow-ups are available to ensure your treatment is effective.
Why choose Branchout Wellness?
Our focus is on simplicity, trust, and personalized care. We work with verified pharmacies to ensure quality products and safe access.
Appointments
How do I book an appointment?
You can book a consultation directly through our website through our scheduler.
Can I get an appointment on the same day?
Yes. We offer on-demand telehealth consultations for urgent needs, subject to doctor availability.
What happens during an appointment?
Your doctor will review your medical history, discuss your symptoms and treatment goals, and determine whether natural health solution is suitable for you. If approved, they will guide you through the prescription process.
Payments
How much does a consultation cost?
Consultation fees vary depending on the type of appointment, but all costs are clearly listed when booking. There are no hidden fees.
What payment methods do you accept?
We accept major credit and debit cards through our secure online payment system.
Are consultations covered by Medicare or private health insurance?
Currently, most natural health solutions are not covered by Medicare or private health insurance. Patients are responsible for the consultation and medication costs.